Frequently Asked Questions
What is the difference between Diamond Cut and Laser engraving?
Laser Engraving vs. Rotary Cut Engraving
At Bettypoo, we offer two distinct engraving methods to suit your personalisation needs: Fiber Laser Engraving and Rotary Cut Engraving.
Fiber Laser Engraving
Fiber Laser Engraving uses a high-powered laser to create precise, detailed designs on the surface of the material. This method is perfect for intricate logos, QR codes, and images, providing high precision and
flexibility. It’s an excellent choice for those looking to add more detail to their Flexitags.
Rotary Cut Engraving (Diamond Tip Engraving)
Rotary Cut Engraving, also known as Diamond Tip Engraving, involves a diamond-tipped tool that physically cuts into the material. This traditional method produces deep, durable engravings, making it ideal for simple text and designs that require a more tactile and enduring finish.
Which Engraving Method is Right for You?
Choose
Fiber Laser Engraving
If you want high-detail customisation, logos, QR codes or increased detail/information, especially on small Flexitags or intend to use the maximum characters and lines.
Choose
Rotary Cut Engraving
If you prefer traditional, deep engraving for text and simple designs with less detail.
What is BioThane®?
BioThane® is the brand name of all coated webbing products made by BioThane Coated Webbing Corp. It’s basically a polyester webbing with a TPU or PVC coating that makes it more durable, waterproof, easy to clean. Biothane is manufactured in the USA.
Will my collar smell if it gets wet?
No, BioThane® is stink proof.
How long will it last?
Under normal use, BioThane® will long outlast leather and nylon.
Will my Biothane collar get sticky or less flexible?
Under normal use it will not get sticky or less flexible. It may get sticky or stiffer if it is exposed to certain chemicals like DEET, which can be found in Flea powder/treatment.
Will Biothane colours "bleed" or transfer onto other surfaces?
It is possible for certain colours, especially fluorescent colours,
to transfer from the collar. These colours are not hazardous and they should not present a health or safety hazard. If colour transfer happens, wash with soap and water.
How do I clean Biothane?
Warm water and soap usually work well or a chemical free wet wipe and dry with a cloth. It’s a good idea to take the collar off and dry with a cloth after a swim or after a soggy walk.
Is my Collar Waterproof?
Yes, however if your dog loves the water and sea then we recommend upgrading to Brass or Stainless Steel which are more resistant to corrosion and rust. We also recommend drying your collar with a cloth after being in the water or sea.
You don’t sell what I’m looking for, can you make to my requirements?
Yes, we can but we’ll need to know a few more details so give us a call, use chat or email us.
How can I contact you?
You can call us on 01327 629869 Mon-Fri 8am-6pm, use our website Chat or email care@flexitags.co.uk
What details should I put on my Flexitag?
We'll engrave to you needs, however UK Law states that all Dogs ( with a few exceptions ) must display the following ID information on their collar or Tag when in a public place: Owner's surname and address, we recommend the house number and postcode for the address. It is advisable to have a contact number to.
Will my Flexitag rust?
Flexitags are made of a high quality Aluminum, which is rust resistant. The bands are made from durable Silicone which will not rust.